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  • Pre-approval is required on all returns.
  • No supplement returns will be accepted after 30 days.
  • Supplements (unopened and non-refrigerated items) may be returned with a 15% restocking fee of the purchase price for store credit.
  • Returns do NOT include shipping and handling.
  • Special orders and refrigerated products are non-returnable.
  • Prepaid tests can be returned for credit within 1 monthsof purchase.

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